Counseling & Credit Resources | VyStar Credit Union

Speak with a VyStar Representative

We know things happen that can lead to financial difficulties, and we want to help you. We are available to answer your questions and provide practical advice and solutions. 

Whether you’re interested in loan options, having trouble making loan payments to us, or just need some financial advice, please call a VyStar Representative at (904) 777-6000 or 1 (800) 445-6289, option 3, or stop by any VyStar branch to speak with a Member Relationship Specialist. 

Free Financial Counseling

BALANCE is a free and confidential financial counseling and education program committed to helping individuals and families across the nation take control of their finances and reach their goals. Whether you're interested in developing a workable spending and savings plan, getting out of debt, understanding and improving your credit report, or planning your future, they can help. 

VyStar also offers a full-time Financial Counselor on Jacksonville’s military base at our NAS Jax Branch, Building #39.

And as you work on rebuilding your credit, be sure to follow the journeys of our Money Makeover families who face their own challenges. Watch as they begin to enjoy the benefits of focusing even more on their financial wellness.